On 9 March 2023, AMCHAM held a Budget Briefing session to discuss how the revised Budget 2023 would impact the businesses of our members. This event was a collaboration with the Malaysian-Dutch Business Council (MDBC) and Malaysian-German Chamber of Commerce and Industry (MGCC) and featured speakers from Deloitte.

Graciely is a recent graduate of International Relations with French from the University of Nottingham with accumulated experience in government affairs, research, public relations and marketing. She has held a variety of junior roles in Customer Service, Employer Branding and Marketing Communications. She joins us as part of the new Graduate Program and will rotate through various functions to pick up soft skills and to gain hands-on experience on projects.

Cherylanne is a graduate from Taylor’s University with a degree in Biomedical Science and a minor in Public Relations. Prior to joining AMCHAM, she held a role in J&J as a Marketing Intern, Ethicon.

She is currently a Chamber Associate where she’ll be rotated to different departments, learning and gaining experience on how the chamber function as a whole.

Phoebe has close to 30 years experience working in Malaysia and the US.

She has previous trade and managerial experience with the British chamber. Prior to that, she worked for 11 years at the British High Commission.

She is responsible for administrative management and coordinating operations of all functions/departments of the Chamber to align with the Vision set out.

The Asia School of Business (ASB) is organizing a “Talks @ ASB: Innovations & Tech for Women in Business” event featuring two amazing women speakers from United States, courtesy of US Embassy Kuala Lumpur: Nancy Wang, General Manager, Amazon Web Services and Rekha Pai Kamath, Managing Director, Kamath Family Foundation.

The Deloitte 48th TaxMax, themed 'Building a sustainable and resilient future' will see experts providing an in-depth analysis of Budget 2023 which focuses on creating people-centric initiatives, improving Malaysia’s business environment, and initiating a more inclusive, green sustainable economic growth model.

KPJ Healthcare Bhd has successfully priced its inaugural RM555 million sustainability sukuk offering under its RM3 billion sukuk wakalah programme.

In a statement, KPJ Healthcare said the offering via its wholly owned subsidiary Point Zone (M) Sdn Bhd marks a pioneering issuance by a private healthcare provider in Malaysia and the Asean region.

Visa announced its partnership with GHL Systems to enable Visa Instalments for in-store purchases, a first of its kind initiative in Asia Pacific. Visa’s instalment payment solution turns already approved issuer credit lines into buy-now-pay-later payment options at checkout for Visa cardholders.

Customer experience (CX) has long been seen as the primary duty of customer service personnel, and, more recently, technology staff charged with designing well-functioning digital and virtual interfaces. However, missing from the equation have been higher-level executives and decision-makers who haven’t paid enough attention to CX efforts and have taken things for granted.