Insurers ready to assist flood victims to expedite claims

The General Insurance Association of Malaysia said insurance providers have made certain waivers to expedite claim settlements made by flood victims.

Chairman Antony Lee Fook Weng said this included waiving the need for a police report, setting up additional hotlines and providing loss adjusters at the scene.

“We are actually removing some of the requirements. Some insurers are also able to give emergency cash immediately. In some cases, up to RM5,000 are given depending on the policy (with flood cover), without even having to go through the full process (of claims) because we understand during this time of need, cash is needed quickly,” he said on Bernama TV’s The Brief programme yesterday.

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